Ask the Botanist

Ask Experienced Plant Doctor & Get Gardening Consultation

Get professional pieces of advice from our Botanists

How it works

1. Describe your issue
Fill out a quick form and tell us what you need help with
2. Get a Botanist assigned
We match your request to the right expert
3. Receive your answer
Our certified botanists handle your requests 24/7

What's wrong with my prickly pear?

Your cactus seems to be suffering from Corking.

Sending you a detailed guide on how to fix it.

How long does it take to receive an answer?
Typically, it takes no longer than 24 hours to get an answer back from the Botanist. Complex issues make our Botanists research a little longer: let them do their best.
Who are your Botanists?
Our experts are certified niche specialists. We interview every Botanist to make sure they’re ready to become a part of our PlantIn team and provide the best help to our clients.
What can I ask?
You can ask absolutely anything when it comes to plants. Consult on plant species, diseases, treatments, care requirements (watering, propagation, pruning, fertilizing, misting, repotting etc). Also, we collect the most unusual requests — would you be the one-of-a-kind?
How do I receive my answer?
Once your response is ready, you will receive an email with all the details. You may also see the conversation in your personal account on the website - review it, rate it and give us feedback.

The experts are amazing! Helped me a bunch of times with my many many plants

Jackson K.

Had something wrong with my plant. They figured out that it had fungus and told me how to treat it.

pandora

I have like 13 plants and the expert help feature is the most useful to me because I get personalized consultations

snakeplant